Terms of Service
Important: Please read these Terms of Service carefully before using our platform.
1. Agreement to Terms
By accessing or using MapVizor's location intelligence platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
MapVizor provides a location intelligence platform that offers:
- Interactive mapping and visualization tools
- Location-based analytics and insights
- Data integration and API services
- Business intelligence reporting
- Site selection and market analysis tools
3. User Accounts and Registration
To access certain features of our Service, you must register for an account. When you create an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you meet this age requirement.
4. Acceptable Use Policy
You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Service. Prohibited activities include:
- Violating any applicable laws or regulations
- Infringing on intellectual property rights
- Transmitting malicious code or harmful content
- Attempting to gain unauthorized access to our systems
- Interfering with other users' use of the Service
- Using the Service for competitive intelligence against us
- Reverse engineering or attempting to extract source code
- Scraping or harvesting data without permission
5. Subscription and Payment Terms
Our Service is offered through various subscription plans. By subscribing, you agree to:
- Pay all fees associated with your selected plan
- Provide accurate billing information
- Update payment methods as needed
- Pay fees in advance for each billing cycle
Billing: Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in these Terms.
Price Changes: We reserve the right to change our pricing with 30 day's advance notice to existing subscribers.
6. Data and Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Your Data: You retain ownership of any data you upload or input into our Service. You grant us a license to use this data solely to provide the Service to you.
Data Security: We implement industry-standard security measures to protect your data, but cannot guarantee absolute security.
7. Intellectual Property Rights
The Service and its original content, features, and functionality are owned by MapVizor and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent.
8. Third-Party Services
Our Service may integrate with third-party services, APIs, or content. We are not responsible for the availability, accuracy, or content of these third-party services. Your use of third-party services is subject to their respective terms and conditions.
9. Service Availability and Modifications
We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to:
- Modify or discontinue the Service with reasonable notice
- Perform maintenance and updates
- Temporarily suspend access for technical reasons
- Upgrade or change service features
10. Termination
You may terminate your account at any time by contacting us. We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
Upon termination, your right to use the Service will cease immediately. We may delete your account and data, though we may retain certain information as required by law or for legitimate business purposes.
11. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
In no event shall MapVizor, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in Semarang, Indonesia.
14. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: [email protected]
- Phone: +62882-0062-87877
- Address: Jl. Tj. Mas Raya No.A.34 Lt 2, Panggung Lor, Kec. Semarang Utara, Kota Semarang, Jawa Tengah 50177
Last updated: 28 July 2025
By using MapVizor's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.